Frequently Asked Questions
Everything you need to know about your Cycology gear and orders.
How do I determine the correct size for my cycling apparel?
We provide a detailed size guide on every product page. Since cycling gear is designed for a 'pro-fit' or aerodynamic feel, we recommend measuring your chest and waist. If you prefer a looser fit, we suggest sizing up one level from your standard measurements.
What is your return policy for performance gear?
We offer a 30-day return policy on all unworn items with original tags attached. For hygiene reasons, we ask that cycling bibs and shorts be tried on over clean underwear. Return shipping is free for domestic exchanges.
How long does shipping take for international orders?
Standard domestic shipping takes 3-5 business days. International shipping typically takes 7-14 business days depending on the destination and local customs processing times. Tracking information is provided via email once the order leaves our warehouse.
How should I care for my Cycology jerseys and bibs?
To maintain the technical properties of the fabric, we recommend machine washing in cold water on a gentle cycle using a mesh laundry bag. Avoid fabric softeners and always hang to dry; do not tumble dry or iron.
Do you offer bulk discounts for cycling clubs or teams?
Yes, we offer custom kit designs and bulk pricing for registered cycling clubs and amateur teams. Please contact our 'Custom Kits' department via the contact form for a personalized quote and minimum order requirements.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer 'Buy Now, Pay Later' options through Klarna and Afterpay in select regions.