Returns & Exchanges
At Cycology, we want you to be completely satisfied with your gear, which is why we offer a 30-day return window for all unused items in their original packaging. Whether the fit isn't right or you've changed your mind, our hassle-free process ensures you get back on the road in no time.
Return Process
- 1.Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
- 2.Pack Your Gear
Carefully place the unwashed, unworn items with all original tags attached into a secure shipping package.
- 3.Ship It Back
Print your prepaid shipping label from the portal, attach it to your parcel, and drop it off at any authorized carrier location.
- 4.Receive Refund or Exchange
Once our warehouse inspects the returned items, we will process your refund or ship out your exchange within 5-7 business days.
